Official king368 Documents

Privacy Policy king368 — Our Commitment to Protecting Your Data

King368 takes every member's privacy seriously. This Privacy Policy clearly explains how we collect, use, store, and protect your personal information — so you can play with peace of mind and full confidence.

Updated: 1 January 2026 Bahasa Melayu PDPA Compliant
Your Privacy Is Protected

All king368 member personal data is protected with 256-bit SSL encryption and processed in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We never sell or disclose your data to third parties without your consent.

Our Privacy Commitment

Six Ways king368 Protecting Your Privacy

The concrete steps we take to ensure your personal information always remains safe with king368

High-Level Data Encryption

All data transmitted between your device and king368's servers is protected by 256-bit SSL encryption — the same standard used by leading banking institutions worldwide. Your data is never transmitted unprotected.

Secure Data Storage

Member personal data is stored on servers protected by multi-layered firewalls, real-time intrusion detection systems, and strict access controls. Only authorised personnel may access member data, and every access is automatically logged.

Two-Factor Access Control

King368 accounts are protected with two-factor authentication (2FA), ensuring only you can access your account. Even if your password is compromised, no access is possible without the second-level verification.

Data Is Not Sold to Third Parties

King368 strictly does not sell, rent, or transfer members' personal data to any third party for marketing or commercial purposes. Your data belongs to you — not our business commodity.

Malaysia PDPA Compliance

All data handling practices at king368 fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We conduct regular compliance reviews to ensure our data protection standards remain current and effective.

Members' Full Rights Over Their Data

You have the right to access, correct, delete, or restrict the processing of your personal data at any time. All personal data requests will be handled by the king368 team within the timeframe required by law.

1 Personal Information We Collect

To provide a secure, transparent, and high-quality service to every member, king368 collects several categories of personal information. This data collection is carried out responsibly and only to the extent necessary for legitimate purposes.

The categories of information we collect include:

Data Categories Examples Requirements
Identity Data Full name, date of birth, MyKad / passport number Mandatory (KYC)
Contact Data Email address, phone number, residential address Mandatory
Financial Data Bank account details, e-wallet information, transaction records Mandatory (payment)
Technical Data IP address, device type, web browser, access logs Automatic
Game Data Game history, wagering, wins, and game preferences Automatic
Communication Data Customer support chat history and feedback Where applicable
king368 does not collect information beyond what is necessary for the stated purposes. The principle of data minimisation is fundamental to how we handle your personal information.

2 How We Collect Information

King368 collects personal information through several transparent and controlled channels:

  • Account Registration: Information you provide directly when completing the registration form on the king368 platform.
  • KYC Process: Identity verification documents you upload to fulfil legal compliance requirements.
  • Financial Transactions: Information related to deposits, withdrawals, and financial activity in your account.
  • Platform Usage: Technical data collected automatically when you use the king368 website or mobile app, including cookies and server logs.
  • Direct Communication: Information you share when contacting our customer support team via live chat, email, or other communication channels.
  • Trusted Third Parties: In certain cases, king368 may receive information from trusted third-party identity verification providers for KYC and fraud prevention purposes.

3 Purpose of Using Your Personal Data

Every piece of data collected by king368 is used for specific, legitimate, and transparent purposes. We do not use your data for undisclosed purposes without first obtaining your fresh consent.

The primary purposes for data use are as follows:

  • Account Management: Creating, verifying, and managing your king368 account, including secure login processes and two-factor authentication.
  • Transaction Processing: Processing deposits, withdrawals, and all financial transactions in your account securely and accurately.
  • Legal Compliance: Meeting applicable legal and regulatory requirements in Malaysia, including anti-money laundering (AML) and identity verification (KYC) obligations.
  • Fraud Prevention: Detecting, investigating, and preventing fraudulent activity, collusion, and any misuse of the king368 platform.
  • Service Improvement: Analysing platform usage patterns to improve user experience, system performance, and game offerings.
  • Service Communications: Sending important notifications related to your account, transactions, system updates, and policy changes.
  • Customer Support: Providing effective and personalised assistance when you contact the king368 support team.
  • Marketing Communications: Sending promotional information, bonuses, and exclusive offers — but only if you have consented to receive such communications.
You may withdraw consent to receive marketing communications at any time via your account settings or by contacting the king368 support team. Withdrawing marketing consent will not affect your core services.

4 Data Sharing with Third Parties

King368 takes our obligation to protect your privacy seriously. We does not sell your personal data to any third party. However, in certain limited situations, king368 may need to share your information with the following parties:

  • Payment Service Providers: Payment gateways and financial institutions that process your deposit and withdrawal transactions, subject to strict confidentiality agreements.
  • Identity Verification Providers: Trusted third-party KYC companies that assist us in verifying member identities in accordance with legal requirements.
  • Game Providers: Gaming software providers that supply casino and slot content to the king368 platform, strictly within the scope required for gaming operations.
  • Legal Authority: Law enforcement agencies, regulatory bodies, or courts when we are required to do so under applicable Malaysian law.
  • Professional Advisors: Lawyers, accountants, or auditors bound by professional confidentiality obligations, where necessary for legitimate business purposes.

All third parties that receive your data from king368 are bound by strict data protection agreements and are prohibited from using that data for any purpose other than what has been specified.

5 Data Security Measures

King368 implements comprehensive technical and organisational measures to protect your personal data from unauthorised access, loss, alteration, or disclosure:

  • 256-bit SSL/TLS encryption for all data in transit between your device and our servers.
  • Sensitive data encrypted at rest using industry-standard encryption algorithms.
  • Multi-layered firewall and 24/7 active intrusion detection and prevention system (IDS/IPS).
  • Role-based access control (RBAC) ensuring staff can only access data required for their specific duties.
  • Periodic security audits by independent third parties to identify and address any system vulnerabilities.
  • Data protection training programme for all king368 staff who handle member personal information.
Incident Response Commitment: In the event of a data breach affecting your information, king368 is committed to notifying you and the relevant authorities within the timeframe stipulated by Malaysia's PDPA, and to taking immediate remedial action.

6 Data Retention Period

King368 does not retain your personal data longer than necessary for the stated purposes or as required by Malaysia law. Our data retention guidelines are as follows:

  • Active Account Data: Retained for the duration of your active account and for a reasonable period after account closure for support and audit purposes.
  • Financial Transaction Records: Retained for a minimum of seven (7) years in accordance with Malaysian financial and tax legal requirements.
  • KYC Documents: Retained for the duration of the active account and for at least five (5) years after account closure in accordance with AML requirements.
  • Technical Logs: Retained for 90 days to 12 months depending on log type, for security and fraud detection purposes.
  • Support Communication Records: Retained for two (2) years from the date of last interaction.

When your data is no longer needed, king368 will securely and irreversibly destroy it in accordance with established data disposal procedures.

7 Your Rights Under PDPA

As a king368 member based in Malaysia, you have the following rights regarding your personal data under the Personal Data Protection Act 2010 (PDPA):

Right to Access

You have the right to request a copy of the personal data we hold about you. Requests will be processed within 21 business days.

Right to Rectification

If your data is inaccurate or outdated, you have the right to request a correction. We will update your records promptly.

Right to Erasure

You may request the deletion of your personal data, subject to legal obligations that prevent complete removal.

Right to Object

You have the right to object to the processing of your data for direct marketing purposes at any time, free of charge.

Right to Restrict Processing

In certain situations, you may request that we restrict how we process your data while an issue is being resolved.

Right to Data Portability

You have the right to receive your data in a structured, machine-readable format for transfer to another service provider.

To exercise any of the above rights, please contact the king368 privacy team via email at [email protected]. Every request will be acknowledged within two (2) business days and resolved within the timeframe stipulated by PDPA.

8 Cookies & Tracking Technologies

The king368 platform uses cookies and similar tracking technologies to enhance your browsing experience and ensure the platform functions smoothly. The types of cookies we use are as follows:

  • Essential Cookies: Required for core platform functions such as login verification and session security. These cookies cannot be disabled.
  • Performance Cookies: Collecting information about how you use the platform to help us improve website performance and usability.
  • Functional Cookies: Saving your preferences such as language, time zone, and display settings to deliver a more personalised experience.
  • Analytics Cookies: Helping us understand aggregate and anonymised usage patterns for continuous platform improvement.

You can manage or disable non-essential cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of some king368 platform features.

9 Children's Privacy

The king368 platform is strictly for individuals aged 18 and above. king368 does not intentionally collect or process any personal information from individuals under the age of 18.

Should we discover that we have inadvertently collected data from a minor, we will take immediate steps to delete that data and close the associated account.

If you believe that someone under the age of 18 has registered for or used the king368 platform, please notify us immediately via [email protected] so that immediate action can be taken.

10 Privacy Policy Updates

King368 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or service improvements. When we make material changes, we will:

  • Updating the "Last Updated" date at the top of this document.
  • Displaying a clear notice on the king368 platform to inform members of the changes.
  • Sending notifications to your registered email for changes that affect your important rights.

We encourage you to review this Privacy Policy page periodically to stay informed about how we protect your information. Continued use of the king368 platform after any update constitutes acceptance of the revised Privacy Policy.

11 Contact the king368 Privacy Team

If you have any questions, concerns, or requests regarding this Privacy Policy or how king368 handles your personal data, our Data Protection Officer (DPO) team is ready to assist.

You can reach us via:

Every privacy-related complaint or enquiry will be acknowledged within two (2) business days and resolved within a reasonable timeframe, not exceeding the limit set by Malaysia's PDPA.

Our Commitment: king368 is committed to addressing every privacy inquiry seriously, transparently, and within the stipulated timeframe. Your trust is our most valuable asset.

Your Data Is Safe with king368

Join millions of members who trust king368 as their preferred online gaming platform in Malaysia. Your privacy is protected, your gaming experience uninterrupted.

Bahasa Melayu